Professional Chef Knife Kitchen tool Meat Cleaver Forged 5CR15 - kemp knives™

At kempknives.com, we're committed to ensuring a seamless shopping
experience for our valued customers, no matter where you are in the
world. To provide you with the best possible service, we've outlined our
shipping policy below.

Processing Time

All
orders are processed within 1 to 3 business days. Please note that
processing time may be slightly extended during peak seasons or
promotional periods. Rest assured, we make every effort to ship your
order as quickly as possible.

Delivery Time

Once your order has been
processed, you can expect delivery within 6 to 8 business days. However,
please be aware that delivery times may vary based on your location and
local factors. We appreciate your patience and understanding.

Free Shipping Worldwide

We're delighted
to offer free shipping on all orders, regardless of your location.
Whether you're in the United States, Europe, Asia, or anywhere else in
the world, you can enjoy our products without worrying about additional
shipping costs.

Shipment Tracking

To keep you informed
about the status of your order, we provide tracking information once
your package is shipped. You can use this tracking number to monitor the
progress of your delivery.

At kempknives.com, we are dedicated to ensuring your satisfaction
with every purchase. If, for any reason, you are not completely
satisfied with your order, we offer a hassle-free return and refund
policy as outlined below:

Return Period

You have 30 days from the date of delivery to initiate a return for any item you've purchased from kempknives.com
.

Refund Processing Time

Once we receive
your returned item, please allow up to 5 business days for us to process
your refund. This processing time is in place to ensure that your
refund is accurately and promptly handled.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.

Initiating a Return

To initiate a return,
please contact our customer support team to request a Return
Authorization (RA) number and receive further instructions.

Return Shipping

You are responsible for
the cost of return shipping unless the return is due to a mistake on our
part (e.g., the wrong item was shipped or the item is defective). In
such cases, we will provide a prepaid return label.

Return Address

Ship your return items to the following address:

6 New London House, London Street, London, #201 .EC3R 7LP, United Kingdom.

Refund Method

Refunds will be issued to
the original payment method used for the purchase. Please note that it
may take a few additional days for the refund to reflect in your
account, depending on your payment provider.

Contact Us

If you have any questions or
concerns about our return and refund policy, or if you need assistance
with a return, please don't hesitate to contact our customer support
team. We're here to assist you and ensure that your shopping experience
with suppot@kempknives.com is as convenient as possible.